- User Interface Design (UI)
- Content Management Systems
- Application Development
- Third Party Integration
- Web Security
- eMarketing Integrations
- Association Membership Software
- Business Analysis & Solution Architecture
- Technical Specifications
- Database Design & Development
- iPhone, iPad & Mobile App Development
- Search Engine Optimisation SEO
- Workflow Management
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Interested in finding out about what we can do for your business? We're a friendly bunch, so give us a call and let's sit down, have a coffee and discuss your options.Contact Us
CMS Capabilities & Features PDF
Our CMS is 100% customisable so anything is possible. If you'd like a snapshot of what's on offer to compare with your current or proposed system, feel free to download our CMS capabilities & features PDF.Download
Association Membership Management Software
Cylinder has built its reputation working with professional member based associations. We know and understand the technical challenges. Our experience is priceless.
Over time, we have worked closely with clients - one by one - to find out how they can streamline their internal processes to significantly reduce administrative time, re-strucuture and strengthen their membership database and communicate to their members more efficiently.
"Supply Nation chose Cylinder as our web partner based on their previous experience with member based associations. From the outset, we were impressed with their professionalism in taking our brief, their methodical approach to the planning of our project and the designs presented matched our brief and represented our brand perfectly. Throughout the development process, the Cylinder team were extremely easy to deal with and never bamboozled us with technical speak even when we had quite technically challenging components of the project to produce. The on-going development of our website is made easier by working with a flexible and understanding team who really understand our brand, our vision and values."
Kate Marsden - Marketing Manager
We can work with your association to build a custom integrated membership management system that will empower you to better communicate with your members, target member groups with marketing campaigns, streamline your administration workflow and foster stronger member relations by providing a seamless online experience.
Your members are the life-blood of your organisation – the way you interact with them is crucial. We'll help you decide on the best way to structure your database so that your member data is managed from one single point within your organisation.
In this way there's never any chance of getting your member data wrong. We'll empower your members to manage their own contact details, and if they move roles, change numbers or email address, they simply login and make the updates.
How do we do this?
Every member uses their own email address and creates their own password. Once a member logs in, they can manage not only their own personal contact details but access a whole range of member-only functionality.
Your members can:
- Register for upcoming events (supporting member and non-member pricing in addition to free events)
- Review events they have registered for
- Purchase products at member-only prices
- View products purchased in the past and download invoices
- Manage what correspondence they receive from your organisation (depending on what options you decide upon)
- Gain access to member only pages based on the group you have assigned to them (either at an individual or company level)
- Access and contribute to knowledge bases
- Access and contribute to member only discussion forums
- View and manage their own profile page as well as search other member profiles.
- Track what pages the member has looked at while on your website
- See a history of which documents each member has downloaded while logged in (PDF's etc)
- View events members have registered for and export lists for each event
- Store communications that you have had with the member (or at company level)
- Create notes against the member
- Store documents with the notes
- Set follow-ups on notes
- Be notified when a user updates their contact details
- Create and allocate members to groups for easy reporting
- Target specific groups through EDM campaigns (using seamlessly integrated EDM system, Campaign Montior)
Create a complete history of your members.
We can customise your member management system so you can use it as a CRM, or if you wish to rollout CRM (or already have one in place), we have are highly experienced integrating with packages such as Microsoft CRM and other well known systems. For more information about our integration expertise, see our custom integration section.
We're super flexible in the way we develop our applications, we're happy for you to continue working the way you want to work, we’ll build your system to suit you. We also understand just how important it is to make life easier for you and your staff whilst making the member's experience seamless.
It’s a good idea to review your operations regularly. We’re happy to review your systems and discuss your association membership management goals.